Purple Drone Courier Tracking: Complete Guide to Track Your Parcels in 2025

Purple Drone Courier, operated by PurpleDrone Supplychain Solutions Private Limited, has emerged as an innovative logistics and warehousing solutions provider in India. Founded in 2017, the company combines traditional courier reliability with modern supply chain technology to deliver comprehensive logistics services. Whether you’re tracking e-commerce shipments, business consignments, or personal parcels, understanding how to efficiently track your Purple Drone shipments can save time and provide peace of mind. This comprehensive guide will walk you through everything you need to know about Purple Drone Courier tracking.

What is Purple Drone Courier?

Purple Drone Courier is the logistics arm of PurpleDrone Supplychain Solutions Private Limited, a Delhi-based company that specializes in end-to-end logistics and warehousing solutions. Despite the name suggesting drone technology, Purple Drone currently operates as a traditional courier service enhanced with advanced logistics capabilities including GPS tracking and modern warehouse management systems.

Founded in 2017, the company is spearheaded by a team with a combined experience of over 50 years in the logistics industry. What started as a response to the need for expert warehousing solutions at reasonable costs has evolved into a comprehensive logistics provider managing extensive inventory across key Indian cities. The company processes thousands of orders daily with an impressive success rate of 99.9% for same-day deliveries within their service areas.

Purple Drone focuses on providing integrated logistics solutions including warehousing, distribution, inventory management, last-mile delivery, reverse pick-up services, and proprietary consultancy for clients seeking customized logistics solutions.

Purple Drone Courier Tracking Status

Understanding your shipment’s current status is crucial for planning and peace of mind. Purple Drone provides real-time tracking updates through their web-based tracking system, allowing customers to monitor their parcels from pickup to final delivery. The tracking status system displays various updates throughout the shipping journey, helping you stay informed about your package’s exact location and estimated delivery time.

The tracking feature enables you to see when your parcel is booked, picked up from the sender, in transit between facilities, reached the destination hub, out for delivery, or successfully delivered. This transparency eliminates uncertainty and allows both senders and recipients to plan accordingly, ensuring someone is available to receive important shipments. The system updates as your package passes through various checkpoints in Purple Drone’s logistics network.

How to Track Purple Drone Courier Parcels

Tracking your Purple Drone shipment is straightforward and can be accomplished through multiple methods. Here’s a detailed breakdown of each tracking option:

Method 1: Official Website Tracking

The most reliable way to track your Purple Drone courier is through their official tracking portal:

1. Visit the Purple Drone tracking portal at app.cuberoote.com/cuberootapi/tracking
2. Locate the Air Waybill Number entry field
3. Enter your AWB tracking number (found on your booking receipt)
4. Click on the “Track” button
5. View detailed tracking information including customer details, order details, and track history

The official tracking portal provides the most accurate information directly from Purple Drone’s internal tracking system, making it the preferred choice for reliable updates.

Method 2: Third-Party Tracking Platforms

Several reliable third-party tracking websites offer Purple Drone courier tracking services with additional features:

Popular Platforms:

• 17TRACK (supports over 3,000 carriers globally)
• TrackingMore
• Ship24
• PackageRadar
• TrackCourier.in
• Various courier aggregator websites

Steps to Use Third-Party Platforms:

1. Visit a reputable third-party tracking website
2. Select Purple Drone Courier from the carrier list or let auto-detection identify your carrier
3. Input your AWB tracking number in the designated field
4. Click track to view comprehensive tracking information
5. Set up email or SMS notifications for automatic status updates

These platforms often provide the advantage of tracking multiple shipments from different carriers in one place, making them ideal for businesses and frequent shippers who use various courier services.

Method 3: Customer Service Tracking

For personalized assistance or if you encounter tracking difficulties:

1. Contact Purple Drone customer care at +91 92233 00222
2. Email customercare@purplle.com with your tracking details
3. Provide your AWB tracking number and shipment details to the representative
4. Customer service representatives can provide manual tracking updates
5. This method is particularly useful for resolving tracking discrepancies or complex issues

Always verify contact numbers from official sources to avoid fraudulent customer service scams.

Understanding Your Purple Drone Tracking Number

Your Purple Drone tracking number, also called the Air Waybill (AWB) number, is a unique identifier assigned to your shipment. This alphanumeric code allows the system to locate and provide information about your specific parcel throughout its journey.

Where to Find Your Tracking Number

Source	Location
Booking Receipt	Printed at the top of your shipping receipt
Confirmation Email	Included in the email sent after booking
SMS Notification	Sent to your registered mobile number
Courier Label	Visible on the package itself as AWB number
Sender Information	Available from the person who sent the parcel

Always keep your tracking number safe until your shipment is successfully delivered, as it’s essential for all tracking queries and potential claims. Store it in a secure location like your email inbox, notes app, or a dedicated folder for shipping documents.

Purple Drone Courier Services Overview

Understanding the various services offered by Purple Drone helps you choose the right option for your logistics needs:

Core Services Comparison

Service Type	Description	Best For
Warehousing Solutions	Secure and scalable storage facilities	Inventory management, bulk storage
Cross-Dock Centers	Streamlined supply chain operations	Reducing handling costs and transit times
Last-Mile Delivery	Final delivery to customer doorsteps	E-commerce, retail shipments
Reverse Pick-up Services	Efficient product returns management	E-commerce returns, exchanges
Distribution Services	Product distribution across networks	Multi-location delivery needs
Inventory Management	Advanced WMS systems	Stock control, order fulfillment
Consultancy Services	Proprietary logistics solutions	Custom logistics challenges

Specialized Capabilities

Warehousing Solutions: Purple Drone operates state-of-the-art warehouses strategically located across key Indian cities. Their facilities are equipped with advanced technology and efficient processes ensuring optimal storage conditions, inventory management, and order fulfillment. The warehouses manage over 30 lakh (3 million) stock units with scalable solutions tailored to meet specific business needs.

Cross-Dock Centers: These facilities streamline the supply chain by reducing handling costs and transit times. Products arriving at cross-dock centers are quickly sorted and transferred to outbound vehicles with minimal storage time, benefiting from seamless transfers and enhanced distribution efficiency.

Last-Mile Delivery: Purple Drone takes pride in offering reliable last-mile delivery services across 500+ pin codes in India. With a robust network and cutting-edge technology, they ensure products reach their final destination swiftly and safely, achieving a 99.9% success rate for same-day deliveries within service areas.

Reverse Pick-up Services: The company’s reverse logistics solutions make returns hassle-free for e-commerce businesses. They efficiently manage the logistics of product returns, including pickup, transportation, and processing back to warehouses or manufacturers.

Proprietary Consultancy: Purple Drone offers consultancy services to clients seeking solutions to complex logistics problems. Their experts analyze operational challenges, strategize improvements, and provide customized solutions for unique requirements.

Tracking Status Meanings Explained

When you track your Purple Drone shipment, you’ll encounter various status updates. Understanding these statuses helps you know exactly where your parcel is in the delivery process:

Status	Meaning	Next Step
Booked	Shipment registered in system	Awaiting pickup by courier
Picked Up	Courier collected from sender	In transit to warehouse/hub
In Warehouse	Package at sorting facility	Being processed for dispatch
In Transit	Package traveling to destination	Monitor for next update
Reached Hub	Arrived at destination facility	Out for delivery soon
Out for Delivery	Courier en route to deliver	Be available to receive
Delivered	Successfully handed over	Delivery complete
Delivery Attempted	Recipient unavailable	Reattempt scheduled
Held	Shipment awaiting action	Contact customer care
Processing	Being sorted at facility	Standard processing time

Understanding these status updates helps you anticipate the next steps in your shipment’s journey and take appropriate action when needed.

Benefits of Real-Time Tracking

Real-time tracking through Purple Drone’s system offers numerous advantages for both senders and recipients:

Complete Transparency: Know exactly where your parcel is at any given moment, eliminating uncertainty and anxiety about your shipment’s whereabouts. This visibility builds trust and confidence in the delivery process.

Improved Planning: Accurate delivery estimates allow recipients to plan their day accordingly, ensuring someone is available to receive the package and preventing failed delivery attempts that can delay receipt.

Proactive Problem Resolution: Identify and address potential delays or issues before they become significant problems, allowing for timely intervention and minimizing disruption to your schedule or business operations.

Documentation and Proof: Tracking history serves as digital proof of shipment progress, useful for business records and potential dispute resolution. This documentation can be critical for compliance or customer service issues.

Enhanced Customer Experience: E-commerce businesses can provide tracking information to their customers proactively, enhancing satisfaction and reducing customer service inquiries about order status.

Operational Efficiency: For businesses, tracking multiple shipments helps optimize logistics strategies, identify patterns, and improve overall supply chain performance.

Purple Drone Coverage and Network

Purple Drone maintains a logistics network ensuring coverage across multiple Indian cities:

Primary Coverage Areas

Major Cities: Purple Drone operates warehouses and delivery centers in key metropolitan areas including Delhi, Mumbai, Bangalore, Hyderabad, Pune, Ahmedabad, Chandigarh, Jaipur, Lucknow, Noida, Ghaziabad, Coimbatore, Cochin, Dehradun, and Ludhiana.

Service Reach: With operations across 500+ pin codes in India, Purple Drone serves both urban and accessible rural areas. The company’s strategic warehouse locations ensure efficient distribution and timely deliveries to customers across their service network.

Headquarters and Office Locations

Registered Office: G/F Plot at KH No-216, Village Bamnoli, Near Firni Road, Dwarka, New Delhi, Delhi – 110077, India

Operational Facility: Some sources reference a facility at Raheja Plaza, LBS Marg, Ghatkopar West, Mumbai, Maharashtra 400086

The company has expanded its footprint across multiple Indian cities with warehouses and cross-dock centers positioned for optimal logistics efficiency.

Important Shipping Guidelines and Restrictions

To ensure smooth processing and delivery of your shipments, familiarize yourself with Purple Drone’s operational guidelines:

Prohibited Items

While specific restrictions may vary, typical prohibited items for courier services include:

• Currency, cash, and negotiable instruments
• Gold, silver, jewelry, and precious stones
• Narcotics and controlled substances
• Items restricted by law
• Weapons and ammunition
• Hazardous materials without proper certification
• Perishable items without appropriate packaging

Always verify specific restrictions with Purple Drone before booking shipments containing unusual or valuable items.

Packaging Requirements

Proper Packaging Ensures:

• Protection during transit and warehouse handling
• Accurate tracking as packages pass through multiple facilities
• Compliance with carrier requirements
• Reduced risk of damage or loss

Best Practices:

• Use sturdy boxes appropriate for item weight and dimensions
• Provide adequate cushioning with bubble wrap or packing material
• Seal packages securely with strong packing tape
• Clearly display shipping label and AWB tracking number
• For fragile items, mark package clearly and inform staff

Documentation Requirements

Proper documentation including sender and receiver details, accurate addresses with pin codes, contact numbers, and shipment contents description is essential for smooth tracking and delivery. For business shipments, additional documentation may be required.

Contact Information and Customer Support

Having the right contact information ensures you can reach Purple Drone when you need assistance:

Customer Care Details

Phone: +91 92233 00222

Email: customercare@purplle.com

Headquarters: G/F Plot at KH No-216, Village Bamnoli, Near Firni Road, Dwarka, New Delhi, Delhi – 110077, India

Company: PurpleDrone Supplychain Solutions Private Limited

Founded: 2017

Employee Size: 51-200 employees

When to Contact Customer Support

• AWB tracking number not working or not found in system
• Tracking status not updated for more than 48 hours
• Incorrect delivery address needs correction
• Package appears lost or significantly delayed
• Delivery attempted but circumstances unclear
• Questions about warehousing or logistics services
• Filing complaints about service quality or delivery issues
• Requesting proof of delivery documentation
• Inquiries about business partnerships or consultancy services

For comprehensive tracking support and to resolve delivery issues, always contact official channels rather than relying on unverified numbers found through search engines.

Troubleshooting Common Tracking Issues

Even with robust tracking systems, you may occasionally encounter issues. Here’s how to address common problems:

AWB Number Not Found

If your AWB tracking number isn’t recognized by the system, consider these solutions:

1. Verify you’ve entered the correct AWB number without spaces or special characters
2. Wait 2-4 hours after booking, as new shipments may not appear immediately in the system
3. Ensure you’re using the official Purple Drone tracking portal
4. Check for typing errors or transposed digits in the tracking number
5. Verify the AWB number from your original booking receipt
6. Contact customer service at +91 92233 00222 with your booking receipt for manual verification

Tracking Status Not Updating

Stagnant tracking information can be concerning, but there are logical explanations:

1. Check if the last update was within 24-48 hours (normal for in-transit shipments)
2. Consider if your package is moving between facilities or in a remote area
3. Verify if there are any holidays or weekends affecting operations
4. Account for potential weather-related delays affecting transportation
5. Contact customer care if the status hasn’t updated for more than 3 business days
6. Be patient during peak seasons when higher volumes may cause minor delays

Delivery Attempted But Nobody Was Home

If you missed a delivery attempt:

1. Note the delivery attempt time shown in tracking details
2. Contact Purple Drone customer care to arrange redelivery
3. Provide specific delivery instructions or an alternative delivery time
4. Consider authorizing delivery to a neighbor, family member, or building security
5. Ensure your contact number is correct so the courier can call before delivery
6. Check if the package is being held at a facility for pickup

Package Shows Delivered But Not Received

This serious issue requires immediate attention:

1. Check with family members, neighbors, building security, or reception desk
2. Review the delivery proof available in the tracking system if available
3. Verify the delivery address on your booking receipt matches your actual address
4. Check common delivery locations (front door, back door, mailroom, with building staff)
5. File a formal complaint with customer care immediately if package cannot be located
6. Provide all relevant documentation including AWB number and booking receipt

Incorrect Address or Contact Information

If you realize there’s an error in your shipping details:

1. Contact customer service immediately with your AWB tracking number
2. Provide the correct address or contact information
3. Changes may be possible before the package reaches the destination facility
4. Be prepared that address changes may incur additional charges
5. Act quickly as corrections become more difficult once the package is out for delivery

Tips for Smooth Tracking Experience

Maximize the effectiveness of Purple Drone’s tracking system with these practical tips:

Save Your AWB Number: Store your AWB tracking number in a secure location like your email inbox, notes app, or a dedicated folder for easy access throughout the delivery period.

Check Multiple Times Daily: For time-sensitive shipments, monitor tracking status in the morning, afternoon, and evening to catch updates quickly and take timely action if needed.

Communicate with Recipients: If you’re sending a package, share the AWB number with the recipient so they can monitor delivery progress and prepare to receive it at the appropriate time.

Use Multiple Tracking Methods: Try both the official portal and third-party tracking platforms to ensure you have access to tracking information even if one system experiences temporary issues.

Document Everything: Keep records of booking receipts, tracking screenshots, and communication with customer service for reference and potential dispute resolution.

Provide Complete Information: When booking shipments, provide complete and accurate contact information including alternate phone numbers to ensure smooth communication during delivery.

Leverage Business Services: If you’re a regular shipper, inquire about Purple Drone’s consultancy and customized logistics solutions that might better serve your specific needs.

Plan Ahead: Book your shipments well in advance of deadlines to account for potential delays, especially during peak seasons or holidays.

Comparing Purple Drone with Other Courier Services

Understanding how Purple Drone compares to alternatives helps you make informed logistics decisions. For businesses and individuals exploring various courier options, you can also check NBET Courier Tracking from our website for your shipping needs. Each courier service has unique strengths—Purple Drone excels in integrated logistics solutions with warehousing and last-mile delivery capabilities, while other couriers may offer different advantages in terms of geographic reach, specialized services, or pricing models. Evaluate your specific requirements including package type, destination, urgency, warehousing needs, and budget when selecting a logistics provider.

Frequently Asked Questions

Q1: How long does Purple Drone take to deliver shipments?

Delivery timeframes depend on the service type and destination. Purple Drone achieves a 99.9% success rate for same-day deliveries within their primary service areas. Standard deliveries typically take 1-3 business days depending on the origin and destination locations within the 500+ pin codes they serve.

Q2: Can I track my Purple Drone parcel without an AWB number?

No, the AWB (Air Waybill) number is required to track your shipment through Purple Drone’s tracking system. This unique identifier is provided on your booking receipt and is essential for accessing tracking information. If you’ve lost your AWB number, contact the sender or Purple Drone customer care with other booking details.

Q3: What should I do if my tracking shows delivered but I haven’t received the package?

First, check with family members, neighbors, or building security who may have accepted the package. Verify the delivery address on your booking receipt. If you still cannot locate the package, contact Purple Drone customer care immediately at +91 92233 00222 to file a complaint and initiate an investigation.

Q4: Does Purple Drone offer international shipping services?

Purple Drone primarily focuses on domestic logistics and warehousing solutions within India across 500+ pin codes. For international shipping requirements, contact their customer service to inquire about available options or partner network capabilities.

Q5: How can I file a complaint about my shipment?

Contact Purple Drone customer care at +91 92233 00222 or email customercare@purplle.com with your AWB tracking number, booking receipt, and detailed description of the issue. Provide as much information as possible to help expedite the resolution process.

Q6: What warehousing services does Purple Drone provide?

Purple Drone offers comprehensive warehousing solutions including secure storage facilities, advanced inventory management systems (WMS), order fulfillment services, cross-docking capabilities, and scalable storage options tailored to business needs. They manage over 30 lakh stock units across strategically located warehouses.

Q7: Can I change the delivery address after my shipment is booked?

Address changes after booking are subject to operational feasibility. Contact customer service immediately with your AWB tracking number and new address details. Changes are more likely possible before the package reaches the final delivery hub, so act quickly to request modifications.

Q8: How does Purple Drone charge for their services?

Pricing depends on the specific services required—courier delivery, warehousing, inventory management, or integrated logistics solutions. Contact Purple Drone directly for accurate quotations based on your volume, requirements, service type, and destination locations.

Q9: What makes Purple Drone different from traditional courier services?

Purple Drone offers integrated logistics solutions beyond simple package delivery. They provide end-to-end services including warehousing, inventory management, cross-dock centers, last-mile delivery, reverse pick-up, and proprietary consultancy services—essentially functioning as a comprehensive logistics partner rather than just a courier company.

Q10: Is insurance available for valuable shipments?

Contact Purple Drone customer care directly to inquire about insurance options for valuable parcels. When booking high-value items, declare the contents and value to ensure appropriate handling and explore available coverage options through their system.

Conclusion

Purple Drone Courier Tracking provides a transparent way to monitor your shipments throughout their journey across India’s logistics network. With tracking available through the official portal and third-party platforms, customers have flexible options to stay informed about their parcels. The company’s integrated approach combining warehousing, distribution, inventory management, and last-mile delivery makes it a comprehensive logistics partner for both businesses and individual shippers. By understanding how to effectively use the tracking system, familiarizing yourself with available services, and following best practices for shipment management, you can ensure a smooth logistics experience. Remember to always verify contact information through official channels, keep your AWB tracking number secure until delivery is complete, and reach out to customer support when you need assistance.